Student Appeals

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Student Appeals & Complaints

The University of North Carolina at Asheville has established accessible policies and procedures for the filing and review of student appeals and complaints. Questions about these procedures can be directed to:

Dr. Regine Criser
Director of Student Success
006 Ramsey Library, CPO 1580
1 University Hts, Asheville NC, 28804
828-258-7714
rcriser@unca.edu

Appeals and Complaints:

Student Appeals

A student appeal is a request for faculty and/or administrators to review and overturn a prior decision.  Decisions subject to student appeal are listed below. To learn more about filing a student appeal, click on the links below.

Student Complaints

A student complaint, or grievance, is an objection to an alleged violation of law, applicable University policies or procedures, and/or deprivation of applicable due process for which the University is or may be responsible, or has a responsibility to address or resolve.  To learn more about filing a student complaint, click on one of the links below or complete the UNC Asheville Student Complaint Form.

Sexual Misconduct Complaints and Appeals:

The Title IX Office addresses disclosures, complaints, and appeals concerning sexual or gender-based harassment or other forms of sexual misconduct. To file a complaint regarding sexual misconduct, email the Title IX Coordinator at titleix@unca.edu or learn more by going to titleix.unca.edu.

Faculty Conciliator

Jackie Langille (2025-2027)

828-251-6453

jlangill@unca.edu

156 Robinson Hall, CPO 2330

Michelle Bettencourt (2024-2026)

mbettenc@unca.edu

224 Whitesides Hall, CPO 2860

 

The job of the Faculty Conciliator is to hear student grievances, to try to resolve them at the earliest stage consistent with fairness to all parties, and to guide the student through the later stages of the grievance procedure if conciliation proves impossible. Consistent with justice, it should be the aim of the Conciliator to resolve as many cases as possible without going to the Academic Appeals Board.

The Faculty Conciliator is chosen by SGA from a list of four full-time faculty members submitted by the Faculty Senate. SGA selects one of the nominees as an Alternate Conciliator should the circumstances of a specific situation make the involvement of the Conciliator impractical. Because of the personal nature of some of the grievances and the potential for injured feelings and hostility, only tenured faculty are eligible to have their names submitted to SGA for the position. Both the conciliator and the alternate serve one-year terms with the alternate assuming the position of conciliator in the subsequent year.

Procedures are fully described in the faculty handbook.