Qualtrics

Qualtrics at UNC Asheville

All UNC Asheville students, faculty, and staff have access to Qualtrics, a powerful online survey software platform that allows users to create surveys, distribute to participants, monitor responses, and analyze the results. By accessing a Qualtrics account through UNC Asheville, all users agree to the Acceptable Use Policy. This includes the Student Acceptable Use Policy and the Faculty/Staff Acceptable Use Policy.  This Qualtrics account is available to current students, faculty, and staff and may be used only for UNC Asheville teaching, learning, research, and administrative activities.

Accessing Qualtrics at UNC Asheville

You can login to Qualtrics as a current member of the UNC Asheville faculty, staff, or student body through the link below, which will require you to enter your UNC Asheville login credentials that you use to access systems on campus. UNC Asheville-linked Qualtrics accounts can be used only for University-related activities.

1. Go to https://uncauw.qualtrics.com/
2. Sign in with your UNC Asheville credentials and complete the Multi-Factor Authentication (MFA) security steps.

Understanding and Creating Surveys

We recommend starting your Qualtrics experience with this article on survey basics.  The Qualtrics Support site is also a valuable resource with numerous guides and tutorials on survey creation, distribution, analysis, reports, etc. Below are direct links to commonly used written guides to get started.

• Survey
• Distributions
• Data & Analysis
• Reports

Getting Assistance From Qualtrics

You can access the built-in Qualtrics Support platform using the following steps.

1. After logging into your account, choose the question mark icon in the top right corner of your dashboard.
2. Choose “Contact Support”
3. Under the section marked with ‘username’@unca.edu#uncauw, click on the Univ. of North Carolina at Asheville | UW link.
4. You will then be redirected to the Support Portal where you can directly access Qualtrics Support.

If you are having trouble logging in, please contact the ITS Service Desk, itshelp@unca.edu, for assistance. For any additional assistance you are unable to find from the above resources, please contact lkuykend@unca.edu.